1. I/We acknowledge that the World Health Organization has classified the Coronavirus Disease (“COVID-19”) outbreak as a global pandemic and am/are aware of the risks of COVID-19. I/We specifically acknowledge and agree that I am/we are aware of the risks to personal health, including by the failure to follow physical distancing protocols, flowing from COVID-19, and that I am/we are assuming, on my own behalf and, if signing on behalf of a participant under 18 years, on their behalf, all health risks and adverse health related consequences caused by or arising from engaging in any Activities (the “Assumed Risks”).
2. I/We acknowledge that the Organizers are implementing the Skate Ontario Return to Play Protocols (“Protocols”) the most recent version of which will be posted from time to time on Skate Ontario’s website. I/We specifically acknowledge and agree that I am/we are aware of Protocols, that I/we will abide by the Protocols, and that the Protocols are subject to all federal, provincial and municipal laws, regulations, by-laws and orders as they may exist from time to time.
3. I/we hereby release the Organizers, their members, officers, directors, employees, independent contractors, agents, and volunteers ("Releasees") from all liability, recourse, proceedings, claims, and causes of action of any kind whatsoever, in respect of all damages, personal injuries, death, or property losses which I/we may suffer arising out of or connected with the Assumed Risks, the content or implementation of the Protocols (including without limitation the conduct of any screening of any individual), and the preparation for, or participation in, the Activities, notwithstanding that any such losses were caused solely or partly by the negligence of any of the Releasees.
4. I/we do hereby agree to indemnify and hold harmless the Releasees from any and all damages or losses of any kind as a result of any and all claims, demands, causes of action of any kind whatsoever including those involving negligence on the part of any of the Releasees that may be made or initiated by, or on behalf of my/our child, arising out of or connected with the Assumed Risks as they relate to me/us and/or my/our child, the content or implementation of the Protocols as they relate to me/us and/or my/our child, and my/our child's preparation for and/or participation in any of the Activities. Version 2 – July 17, 2020
5. And, I/we hereby acknowledge and agree: (a) that I/we understand that none of the Releasees assumes any responsibility whatsoever for my safety or the safety of my/our child during the course of any preparation for or participation in the aforesaid Activities; (b) that I/we will comply with the implementation of the Protocols and that any failure on my/our part (or on the part of my/our child) to comply with the Protocols and their implementation may have consequences (including without limitation a withdrawal of permission for me or my/our child to participate in an Activity or Activities) and could jeopardize relevant insurance coverage; (c) that I/we understand that the implementation of the Protocols may involve the collection, use and disclosure of personal information about me or my/our child and I consent to same; (d) that I/we have carefully read this ACKNOWLEDGEMENT, RELEASE, INDEMNITY, AND ASSUMPTION OF RISK that I/we fully understand same, and that I am/we are freely and voluntarily executing same; (e) that I have been given the opportunity and that I am encouraged to seek independent legal advice prior to signing this document; (f) that I understand that the Organizers would not permit me or my/our child to participate in any Activities unless I signed this ACKNOWLEDGEMENT, RELEASE, INDEMNITY, AND ASSUMPTION OF RISK, which applies to all Activities whether occurring in the near or distant future and that the terms of this document need not be brought to my attention each time I participate in a Program in order for it to be effective; (g) that the term Activities as used herein includes, without limiting the generality of that term, training sessions, clinics, and events that are in any way authorized, sanctioned, organized or operated by any of the Organizers on its own or together with another, or to which Skate Ontario has issued a permit; (h) that this ACKNOWLEDGEMENT, RELEASE, INDEMNITY, AND ASSUMPTION OF RISK agreement is binding on myself, my heirs, my executors, administrators, personal representatives and assigns.

• Coaches/Volunteers/Executive Board Members will not be held liable for any accident or loss, however caused, and Aurora Skating Club registered members agree to release the said club, its board and proprietors from all liability, claims and damages which may arise as a result of, or by reason of, accident or loss 2025-2026 season.

Skaters are only registered for a program once full payment has been received.

• Program registrations are completed on-line, no in-person registration. 
• Only registered skaters are permitted to participate in the ASC programs, skater(s) will not be permitted on the ice without a confirmed registration.
• Skaters under the age of 12 years must have a parent/guardian in the arena at all times during sessions.
• Pre-Junior, Junior, Novice, Senior families are required to pay a mandatory, seasonal, non-refundable fundraising of $85.00 per skater.
• A non-refundable Skate Canada Registrant Fee is applied to initial sesonal registration, valid from September 1 to August 31. 
  • Skate Canada Registrant Fee effective September 1 2025 = $63.00 
• Joining the program late...a pro-rated adjustment will be automatically applied, ONLY if space allows.
• All programs are non-refundable. (Please see Refunds tab for more details.)

• Family Discount: a 10% discount will be applied to the lowest amount for the 3rd or subsequent sibling within a family, within the same session, when skaters register and pay in full at the same time.
• CanSkate Multiple Day Discount: a 10% discount will be applied when registering the same CanSkater for 2 or more days in the same session.
• STARSkate Multiple Day Discount: a 10% discount will be applied when registering the same STARSkater for a 4th day within the same session.
  • Please note: Synchro does not apply as a 4th day.

The Aurora Skating Club is proud to partner with these two fantastic programs that ensure all children can participate in their choice of sports!  

• Low income families may qualify for financial assistance through Canadian Tire's - "Jumpstart" or Sport Aurora's "All Kids Can Play".
• Please apply for these support programs in advance for qualification. 
• Registration and payment is made to the Aurora Skating Club, once the club receives confirmation and payment from the support program a refund will be applied to the account.
• JUMPSTART
• ALL KIDS CAN PLAY  

All Programs are Non-Refundable  

• Cancellations within 1 week prior to the start of any program will be subject to a $35.00 administration fee. Skate Canada Fees are non-refundable.
• CanSkate registered participants only (children 3yrs+) who are new to the Aurora Skating Club, will have 2 weeks from the start of the session to withdraw from their registered program. The refund for withdrawal will be less the 2 weeks and less the non-refundable Skate Canada Fee.  
• Absolutely no refunds after the 2nd week of the session except for medical reasons with a doctors note. 
  • With a doctor's note: the choice will be given to apply the program cost (less the classes attended, less the non-refundable Skate Canada Fee, and less the $35.00 Administration Fee) as a credit to the family account to be used at a later date, or a refund applied to the credit card used for registration. 
  • Credits are valid for 1 year from date of issue.  
• Any skater previously enrolled with the Aurora Skating Club will not be eligible for a refund/credit without a doctor's note.
  • All refund/credit requests due to illness/injury require a doctor's note.  These request are subject to Executive Board approval, the session cost will be pro-rated less the administrative fee of $35.00 and the non-refundable Skate Canada fee.
• Skaters missing a class due to illness/scheduling conflict, will not be refunded/credited without a doctor's note.. 
• Due to maximum skater restrictions on the ice, and to ensure safety, there are no make-up classes. Skaters are only permitted to skate during their regularly registered ice time.
• STARSkate program is 100% non-refundable.
• Adult/Teen program is 100% non-refundable.
• Borealis Synchro Team deposit and season registration are 100% non-refundable. 
• Any skater previously enrolled with the Aurora Skating Club will not be eligible for a refund without a doctor's note.
  • All refund requests due to illness/injury are subject to Executive Board approval, the session cost will be pro-rated less the administrative fee of $35.00 and the non-refundable Skate Canada fee.
• Any approved program change requests (i.e.; switching program days), approved credits, will be subject to the administration fee of $35.00 per skater per change.   
• Fundraising is non-refundable.
• Skate Canada Registrant Fee is non-refundable.
• Refund request for medical or other exceptional reasons must be made in writing and be supported by a doctor's note.
• The Executive Board of Directors reserve the right to deny refunds. 

Program Cancellation 

• The Aurora Skating Club will do its very best to inform all skaters via email and with notice on  website homepage of any unscheduled and unforeseen changes/cancellations that may arise. However, we cannot assume responsibility for those circumstances which are outside of our prior knowledge or ability to control.
• Inclement Weather: if the arena is open, all programs will run as scheduled, unless the ASC Board od Directors decides to cancel to ensure safety of our staff and registrants. If uncertain, please check our website homepage for updates.
• The Aurora Skating Club is not obligated to refund lesson/registration fees for unforeseen program cancellations due to inclement weather, special events/circumstances, arena closures or equipment/mechanical breakdowns beyond our control. 
• Program Enrollment: all skating programs are subject to enrollment. If a program is cancelled by the Aurora Skating Club due to low enrollment a full refund will provided. 

• As a not-for-profit organization, fundraising is required to assist in continuing to provide excellence, incorporate new programs, program materials, skater gifts, host special events, and meet club expenditures.
• Support from all Pre-Junior, Junior, Novice and Senior families is required with a mandatory, seasonal non-refundable amount of $85.00 per skater. 
• In past years, the Aurora Skating Club has participated in a variety of fundraising events; selling coffee, selling chocolates, selling candles, selling poinsettias, and Skate Canada raffles. These events have had varying success and at times serve to be frustrating for many families. The Executive Board Members decided to implement a seasonal fundraising fee of $85.00 (per skater) in lieu of any mandatory fundraising initiatives. 
• We thank you for your continued support of the Aurora Skating Club.  

• The Aurora Skating Club periodically uses pictures for publicity to acknowledge skater's achievements and to generate awareness to our sport.
• Skater's image may be published and appear on our website and/or in local publications, at no additional cost to the Aurora Skating Club. 
• If you to do not wish for your child/children participate in any form of media, please contact the office to make arrangements to fill out a non-consent form).

CONFLICT OF INTEREST POLICY

Definitions

1.       The following terms have these meanings in this Policy:

a)      Conflict of Interest – Any situation in which a Representative’s decision-making, which should always be in the best interests of Aurora Skating Club Inc. (“ASC”), is influenced or could be influenced by personal, family, financial, business, or other private interests;

b)      Non-Pecuniary Interest – An interest that an individual may have in a matter which may involve family relationships, friendships, volunteer positions or other interests that do not involve the potential for financial gain or loss;

c)   Pecuniary Interest – An interest that an individual may have in a matter because of the reasonable likelihood or expectation of financial gain or loss for that individual, or another person with whom that individual is associated; and

d)      Representatives – Individuals employed by, or engaged in activities on behalf of, ASC including, but not limited to: coaches, convenors, contract personnel, volunteers, administrators, committee members, and Directors and Officers of ASC.

Background

2.      Individuals who act on behalf of a not-for-profit organization have a duty first to that organization and second to any personal stake they have in the operations of the organization. Representatives must not put themselves in positions where making a decision on behalf of ASC is connected to their own personal interests. That would be a conflict of interest situation.

Purpose

3.    ASC strives to reduce and eliminate nearly all instances of conflict of interest at ASC – by being aware, prudent, and forthcoming about the potential conflicts. This Policy describes how Representatives will conduct themselves in matters relating to conflict of interest and clarifies how Representatives shall make decisions in situations where conflict of interest may exist.

4.      This Policy applies to all Representatives.

 Obligations

5.   Any real or perceived conflict of interest, whether pecuniary or non-pecuniary, between a Representative’s personal interest and the interests of ASC, shall always be resolved in favour of ASC.

6.      Representatives will not:

a)      engage in any business or transaction, or have a financial or other personal interest, that is incompatible with their official duties with ASC, unless such business, transaction, or other interest is properly disclosed to ASC and approved by ASC;

b)      knowingly place themselves in a position where they are under obligation to any person who might benefit from special consideration or who might seek preferential treatment;

c)      in the performance of their official duties, give preferential treatment to family members, friends, colleagues, or organizations in which their family members, friends, or colleagues have an interest, financial or otherwise;

d)      derive personal benefit from information that they have acquired during the course of fulfilling their official duties with ASC, if such information is confidential or not generally available to the public;

e)      engage in any outside work, activity, or business or professional undertaking that conflicts or appears to conflict with their official duties as a representative of ASC, or in which they have an advantage or appear to have an advantage on the basis of their association with ASC;

f)       without the permission of ASC, use ASC’s property, equipment, supplies, or services for activities not associated with the performance of their official duties with ASC;

g)      place themselves in positions where they could, by virtue of being a Representative of ASC, influence decisions or contracts from which they could derive any direct or indirect benefit; and

h)      accept any gift or favour that could be construed as being given in anticipation of, or in recognition for, any special consideration granted by virtue of being a Representative of ASC.

Disclosure of Conflict of Interest

7.      On an annual basis, all ASC’s Directors and candidates for election to the Board, Officers, Employees, and Committee Members will complete a Declaration Form (Appendix A) disclosing any real or perceived conflicts that they might have. Declaration Forms shall be retained by ASC.

8.      Immediately upon becoming aware that a conflict of interest may exist, all Representatives must disclose any real or perceived conflict of interest to the Board. Representatives shall also disclose any and all affiliations with any and all other organizations involved with the same sport. These affiliations include any of the following roles: athlete, coach, manager, official, employee, volunteer, or Director.

Minimizing Conflicts of Interest in Decision-Making

9.      Decisions or transactions that involve a conflict of interest that has been proactively disclosed by a Representative of ASC will be considered and decided with the following additional provisions:

a)      the nature and extent of the Representative’s interest has been fully disclosed to the body that is considering or making the decision, and this disclosure is recorded or noted;

b)      the Representative does not participate in discussion on the matter;

c)      the Representative abstains from voting on the decision;

d)      for Board-level decisions, the Representative does not count toward quorum; and

e)      the decision is confirmed to be in the best interests of ASC.

Conflict of Interest Complaints

10.  Any person who believes that a Representative may be in a conflict of interest situation should report the matter, in writing (including email) (or verbally if during a meeting of the Board or any committee), to ASC’s Board who will decide appropriate measures to eliminate the potential or existing conflict. The Board may apply the following one or more actions for real or perceived conflicts of interest:

a)      removal or temporary suspension of certain responsibilities or decision-making authority;

b)      removal or temporary suspension from a designated position;

c)      removal or temporary suspension from certain teams, events, and/or activities;

d)      expulsion from ASC; and/or

e)      other actions as may be considered appropriate for the real or perceived conflict of interest.

11.  Any person who believes that a Representative has made a decision that was influenced by real or perceived conflict of interest may submit a complaint, in writing, to ASC to be addressed under ASC’s Dispute and Discipline Policy and Procedure.

12.  Failure to comply with an action as determined by the Board will result in automatic suspension from ASC until compliance occurs.

 13.  The Board may determine that an alleged real or perceived conflict of interest is of such seriousness as to warrant suspension of designated activities pending a meeting and a decision of the Board.

 Enforcement

14.  Failure to adhere to this Policy may permit discipline in accordance with ASC’s Dispute and Discipline Policy and Procedure.

Policy Statement

Aurora Skating Club Inc. (“ASC”) places the highest priority on ensuring there is a safe, professional, inclusive and respectful environment for all participants and the Dispute and Discipline Policy and Procedure (the “Policy”) has been established to ensure such an environment. This Policy promotes awareness, fairness, equity, transparency, prevention and the appropriate timely response and resolution of reported violations to this Policy.

Critical to creating and maintaining a safe environment includes the establishment of preventative measures; as well as accessible reporting and resolution mechanisms to ensure fair and equitable treatment of all participants.

This Policy encourages the fair and impartial management of general disputes and is intended to encourage and enable all individuals to whom this Policy applies to submit and respond to concerns classified as a general dispute in nature. General disputes include matters such as breach of ASC’s bylaws, contracts or ASC/Skate Ontario/Skate Canada rules, regulations and/or policies that has a material adverse effect on the figure skating environment in which ASC programs are delivered.

Background / Rationale

This Policy is designed as a control to help safeguard the environment, welfare and rights of everyone involved in skating in Aurora, Ontario. The focus of this Policy is on the collective roles, responsibilities and practices of everyone involved in any skating activities in Aurora, Ontario. This includes the critical role of Skate Ontario and Skate Canada, to work together in partnership to ensure an optimal operating environment where the safety of all participants is a priority at all times. Specifically, it is imperative that each respective organization in the skating community work to ensure that there is a timely and appropriate response to general disputes. It is in the interest of all individuals that such concerns be reported in good faith so that they can be properly addressed and corrected if required.

Policy Scope / Applicability

This Policy applies to general disputes between or amongst individuals, as defined in this Policy.

This Policy applies to matters that may arise during the course of ASC’s business, activities, and events including, but not limited to, competitions, practices, travel associated with ASC, and any meetings.

This Policy may also apply to an individual’s conduct outside of ASC business, activities and events when such conduct: 

a)      adversely affects relationships within ASC, Skate Ontario/Skate Canada (and its work and sport environment);

b)      is detrimental to the image and reputation of ASC, Skate Ontario/Skate Canada; and/or

c)      is sufficiently serious and significant as to be of general importance to skating and/or general importance to the overall ability of ASC to discharge its objectives.

The applicability of the individual’s conduct outside of ASC business, activities, and events will be determined by ASC at its sole discretion on a case-by-case basis.

Violations of any ASC policies may result in a warning, reprimand, restriction, suspension, or other disciplinary action up to and including expulsion, as applicable and appropriate, and/or as permitted by the Bylaws of ASC. For coaches, a violation may also result in a status change to “not in good standing” or such other status as may be in place from time to time.

This Policy establishes the Procedure and is designed to ensure an appropriate and timely resolution of reports of general disputes.

Guiding Principles

The guiding principles set out below provide the framework for this Policy:

a)      promoting a Safe Sport environment and culture, including the security, safe practices and treatment of individuals with respect, dignity, fairness, and inclusion, in support of our core values;

b)      protecting the safety and welfare of all participants through preventative measures, including comprehensive policies and protocols, risk identification and management, education, training, resources and communication and awareness; and

c)      ensuring and supporting an accessible reporting and resolution process that is confidential, compassionate, fair, comprehensive, transparent and independent; ensures timely resolution; and is without reprisal for general disputes.

Definitions

Certain terms used herein may not be capitalized; however, for the purposes of this Policy, the following terms herein have the ascribed meanings as set forth below. In addition, all references to the singular include the plural and vice versa.

“Board” means the board of directors of ASC.

“Bylaws” means the Bylaws of ASC that govern the organization outlining the rights, roles and responsibilities of the Board and members.

“Case Manager” means a senior member of ASC responsible for managing each complaint filed with ASC through this Policy.

“Coach” means a skating expert with the required Skate Canada NCCP qualifications to provide services to ASC, both on and off-ice. These individuals shall have registered, provided full payment and have met all professional coach registration requirements as set annually by Skate Canada.

“Decision” means the conclusions and actions to be taken as determined by the Case Manager at the end of the resolution process.

“General Dispute” means a disagreement between individuals to whom this Policy applies. In respect of a matter of governance or contract which has a material adverse effect on the figure skating environment in which ASC programs are delivered and/or where an individual has committed a serious breach of the membership rules, regulations and/or policies of ASC, Skate Ontario or Skate Canada.

“Individual” means a person, and includes registrants, volunteers, parents/guardians of skaters (including minor skaters), as well as persons engaged in activities, events/competitions and programs with and/or hosted by ASC, including, but not limited to, directors of the Board, members of the standing committees of the Board, members of the operating committees of ASC and officers of ASC.

“Law” means any applicable legislation, statutes, regulations, policies, rules and codes of conduct established by government, legal or regulatory authority, or by any self-regulated industry association by which ASC is or has agreed to be bound.

“Member” means an individual who is elected or appointed as a Director of ASC in accordance with the Bylaws.

“Misconduct” means acts, conduct and/or behaviours that result in or have the potential to result in physical or psychological harm, which for the purposes of this Policy includes: maltreatment, behaviours, acts and/or conduct of abuse including physical, psychological, and sexual; neglect; grooming; and interference or manipulation with the processes related to the implementation of this Policy, including retaliation, aiding and abetting, failure to report maltreatment of a minor, failure to report inappropriate conduct, and intentionally filing a false allegation, abuse of authority, bullying, harassment, and discrimination.

“Minor” means a child under the age of majority and as defined in the province of Ontario, as may be amended from time to time.

“Notice of Appeal” means a formal notice served by the individual informing ASC of their intention to request a review of a decision.

“Safe Sport” means a program designed to protect the safety and welfare of all participants through prevention, comprehensive policies and protocols, risk identification and management, education, training, resources and communication.

“Skater” means (i) a person who is registered at ASC and who is subject to all applicable rules, regulations and policies of ASC, Skate Ontario and Skate Canada but who is not a member; and (ii) a person who is engaged in any activity provided, sponsored, sanctioned or recognized by ASC and registered directly with Skate Canada and Skate Ontario but who is not a member.

Reporting Process

General disputes may be reported via email to auroraskatingclub@bellnet.ca.

An issue/complaint may be reported to Skate Ontario via email to complaints@skateontario.org or to Skate Canada via email to safesport@skatecanada.ca or by telephone to 1-888-747-2372. If Skate Ontario or Skate Canada determines the complaint to be a general dispute, it may be referred to ASC for further investigation and resolution.

If the complaint contains any allegations of misconduct, the complaint will be automatically redirected to the Skate Canada external independent third-party Case Manager process by way of the following channels:

Online: www.skate-safe.ca

Telephone: +1-833-723-3758

If the general dispute names ASC as a party against which the complaint is being filed, the general dispute is to be reported directly to Skate Ontario for resolution in cases where there is not a resolution after appropriate discussions with ASC.

No Retaliation for Good Faith Reports

Retaliation against an individual who has reported an incident in good faith will not be tolerated and one who retaliates is subject to disciplinary action, up to and including expulsion from membership in ASC, Skate Ontario and/or Skate Canada.

Acting in Good Faith

Anyone reporting a concern must be acting in good faith and have reasonable grounds for believing the information being reported is true and accurate. Any allegations that prove not to be substantiated and prove to have been malicious or intentionally false will be viewed as a serious offence, subject to disciplinary action up to and including expulsion from membership in ASC, Skate Ontario and/or Skate Canada.

Review and Investigation

Upon receipt of a complaint, the complaint will be reviewed by a Case Manager to determine the merits of the complaint and next steps in accordance with this Policy.

Decisions / Sanctions

After reviewing the matter pursuant to the Procedure, a determination will be made by the Case Manager regarding whether a violation of this Policy and/or related ASC, Skate Ontario or Skate Canada policies and procedures has occurred.

The Case Manager will determine what actions, if any, must be taken by one or more of the involved parties. In most cases, measures will be limited to corrective actions to be taken to prevent future instances of similar violations. A notice will be provided to one or more involved parties setting out any sanctions or actions, if any, including a timeline to complete such actions, within thirty (30) days from when the Case Manager received the complaint (“Case Manager Notice”).

If it is determined that sanctions should be imposed, sanctions imposed will be proportionate to, and reflective of, the nature and severity of the violation, and may involve one or more of a series of disciplinary measures, including suspension or expulsion from membership in ASC, Skate Ontario and/or Skate Canada.

Sanctions more severe than a reprimand will be first recommended to Skate Ontario to approve any such sanctions.

In any instance where it is recommended that the sanction should include temporary suspension of membership or termination of membership, this recommendation must be presented to the Board for a final decision.

In instances where there are multiple or repeated complaints of a similar nature against a specific party, sanctions imposed by ASC will be more severe if ASC finds a party has not/will not take the appropriate/required corrective action as communicated in the decision of the original complaint.

Appeal Process

The decision of ASC related to this Policy may be appealed, only in accordance with this Policy, if and as applicable.

Not all decisions may be appealed. Decisions may only be appealed on procedural grounds where it has been demonstrated that:

a)      a decision was made outside of the ASC’s authority or jurisdiction, as set out in ASC’s governing documents;

b)      procedures were not followed as laid out in the Bylaws or approved policies of ASC;

c)      a decision was influenced by bias, where bias is defined as a lack of neutrality to such extent that the decision-maker is unable to consider other views, or that the decision was influenced by factors unrelated to the substance or merits of the decision; or

d)      discretion was exercised for an improper purpose.

An appeal of any decision and/or sanction imposed by the Case Manager may be appealed to the Board within fifteen (15) days from when the parties involved received the Case Manager Notice. Any documentation which the parties wish to have considered as part of the appeal must be in writing and provided to all parties, including the Case Manager, seven (7) days prior to the scheduled Board meeting. Appeals can be submitted as follows:

Attention: Case Manager via email to auroraskatingclub@bellnet.ca.

When an appeal is escalated to the Board, in addition to any other powers properly conferred upon the Board as part of the Bylaws of ASC, the Board shall have the power to:

a)      dismiss the appeal summarily and without formal investigation if it determines that the appeal is frivolous or vexatious; or

b)      affirm, reverse, nullify/cancel, or modify the decision appealed from, including, but not limited to, the following:

a.      lift suspension with no restriction;

b.      lift suspension with restrictions; or

c.       confirm suspension and/or expulsion.

The appeal decision by the Board will be delivered via email to all applicable parties. An appeal decision of the Board is final and binding on all parties, subject to the right for an appeal to Skate Ontario in accordance with the Skate Ontario’s General Dispute Reporting and Resolution Policy and Procedure.

Confidentiality

Once a general dispute has been reported and until a decision is released, to protect the interests of all parties, no individual is permitted to disclose either the existence of a complaint or confidential information or records that form part of the investigation of the complaint to any individual outside of the complaint except as strictly required for the purposes of investigating, taking corrective action with respect to the complaint or as otherwise compelled by law. ASC, as applicable, shall be required to maintain the confidentiality of the general dispute, inquiry or record thereof, including contents of meetings, interviews, results of investigations, the discipline and other information only to the extent practical and appropriate. There may be cases that confidentiality is not feasible, including but not limited to, where an immediate temporary suspension of membership or registration is required pending the outcome of the investigation and disciplinary process and/or final decision on the outcome of the investigation.

In certain circumstances, ASC is obligated by law or by order of a tribunal of competent jurisdiction to disclose confidential information regardless of whether consent is provided.

Any breach of the confidentiality requirements as outlined herein will be treated as a serious offence. The individual who breached the confidentiality requirements may be subject to disciplinary action, at the sole discretion of ASC, up to and including expulsion from membership in ASC, Skate Ontario and/or Skate Canada.

Timelines

If the circumstances are such that a timely resolution is not possible, ASC (depending on the nature of the report) may direct that the timelines be revised.

Records and Distribution of Decisions

Records of all decisions, including all supporting documentation (investigation reports, any corrective action taken, notes, etc.) will be maintained by ASC, in a secure location.

Roles and Accountabilities

To achieve and support a Safe Sport environment, all individuals are required to understand and comply with this Policy.

ASC

ASC will take all reasonable steps to implement the necessary preventative measures and respond to any reported general dispute.

ASC will collaborate with the provincial and local government, Skate Ontario, Skate Canada, as well as applicable partners to support and advance Safe Sport programs.

Board

The Board has overall accountability for the approval and oversight of this Policy to ensure that the Policy is consistent with the strategic direction, objectives and strategic plans of ASC.

Individuals

All individuals are responsible to:

a)      be familiar with and understand the provisions of this Policy, the supporting Procedure, the ASC Code of Conduct, as well as other applicable ASC policies and protocols, including those specifically identified in this Policy;

b)      treat everyone with professionalism, respect, inclusiveness, dignity, and fairness in alignment with our core values;

c)      support ASC’s vision of providing the safest possible environment for all of our participants in the skating community;

d)      report any wrongdoing or concerns as outlined in this Policy;

e)      protect all individuals who report general disputes from retaliation or reprisal; and

f)       take all applicable education and training, as prescribed from time to time.

Controls and Monitoring

The primary controls and monitoring mechanisms for this Policy are as follows:

1.      Establishment, oversight and continuous updating of policies, procedures and guidelines for best practices related to Safe Sport, as applicable.

2.      Assessment of the effectiveness of the evaluation system that regularly monitors the effectiveness of initiatives in Safe Sport.

3.      Quarterly reports to the Board on the number of reports received and trends regarding general disputes.

4.      Education and training requirements, as prescribed from time to time.

5.      Attestation process to the compliance of all policies every three (3) years by the Board.

Governance / Oversight

This Policy is reviewed and approved at a minimum every three (3) years, or sooner if there are legislative or regulatory changes, as part of policy review and validation.

To ensure the safety and best skating experience for your skater(s) please ensure you have the proper equipment.

1. CSA approved HOCKEY helmet  
2. Single blade skates (with laces) 
3. Waterproof mittens, warm pants and jacket are recommended (no scarves).

• CSA approved HOCKEY helmet and single blade skates are mandatory for skaters up to/and including LEVEL 5.
• As directed by Skate Canada: all Skate Canada member clubs and skating schools who offer a CanSkate program must ensure all CanSkate and Adult participants up to and including stage level 5 must wear a CSA approved hockey helmet while on the ice. 
• This policy also applies to all other Skate Canada programs, therefore anyone who lacks good control/balance when skating forward, backward and has difficulty stopping, as well as maneuvering around obstacles on the ice must wear a CSA approved hockey helmet.
• Clubs and skating schools must ensure this policy is enforced during all skating activities including competitions, carnival days or any other special on ice activities throughout the season for this level of skater. This policy is a minimum standard. Sections, at their discretion, may impose a higher standard which all clubs and skating schools within the sections’ boundaries must adopt and implement. 
• ONLY CSA approved HOCKEY helmets are permitted on the ice, bicycle and ski helmets are NOT permitted, NO exceptions. 

• Update to Skate Canada's Helmet Policy

  CSA approved helmets must be worn by skaters up to, and including, Stage 5 of the CanSkate program and at all times in the PowerSkate program.

  There are additional helmets beyond a 'hockey' helmet that are CSA approved, including the Wuevo helmet, so language has been updated from the retired Helmet Policy so not to exclude them.

  Another new helmet on the market is the Bold helmet, which is currently in the process of receiving its CSA designation. Right now, if a skater wishes to use the Bold helmet, they can apply for exception. Any exception to the use of a CSA approved helmet must be provided by Skate Canada in writing. Please send all exception requests to info@skatecanada.ca.

• Skating equipment is the responsibility of the skater and is not provided by the Aurora Skating Club.
• Where to shop: Canadian Tire offers a variety of helmets, figure skates and hockey skates. 

Aurora Skating Club's CanSkate - Learn to Skate follows the SKATE CANADA program. 

• Based on Sport Canada's Long Term Athlete Development (LTAD) principles. Tested and proven curriculum and delivery methods that guarantee skater success in developing stronger basic skating skills. The program also includes specific skills that relate to hockey, ringette, speed skating and figure skating.
• This is a beginner level program for children starting at age 3 years.
• Skaters strive to achieve the Skate Canada badge levels 1 to 6.
• This 45-minute program combines a 15-minute warm-up and two 15-minute group lessons with a professional coach and help from our P.A.'s (program assistants).
• The CanSkate coaches evaluate their skaters on a day-to-day basis, and upon completion of the session, skaters will be provided with a report card outlining their progress.
• All programs are subject to schedule change and/or cancellation dependant on ASC requirements 

.More detailed information can be found under the PROGRAMS tab on the main menu.

This program is for skaters who have achieved Skate Canada badge LEVEL 4 or higher, and want to learn how to figure skate.

• Classes are 50 or 60 minutes in length (depending on the day), skaters will receive 10 to 15 minutes of stroking, and two 15 minute group lessons per session, the remaining time is used for the skaters to practice what they have just learned.  
• Stroking is warm-up in which the entire group of skaters follow the coach as he/she leads them through a series of movements using the entire ice pad. 
• All programs are subject to schedule change and/or cancellation dependant on ASC requirements.

FIGURE SKATING LEVELS: Junior, Novice, Senior 

• Our fully sanctioned STARSSkate Figure Skating program provides a seamless move from Canskate Level 6 into the upper levels of figure skating. Once CanSkate Level 6 is completed.
• Skaters can move up to the Junior level (STAR 1) which is the entry level in the STARSkate program.
• We offer a progression through 4 levels where participants will work closely with private coaches as well in small groups to hone their skills, stroking and dances.
• STAR 1 to 5 Skate Canada Test and Competitive streams are available within this program.
  • Testing and Competitions are arranged between the skater and their coach.
• All programs are subject to schedule change and/or cancellation dependant on ASC requirements.

More detailed information can be found under the PROGRAMS tab on the main menu.

Figure Skating Tests

Whether a skater decides to be competitive or remain recreational, they will all at some point take a test. There are tests offered in each discipline of skating. How do you know when you are ready to take a test? Your coach will let you know.

STAR 1 - 5 Tests can be administered on regular sessions during a private lesson with a coach.  If your child is to take a test, you will receive an envelope with information specific to the test to be taken. There is a Skate Canada fee (as outlined on the test envelope) for each test to be taken. These fees must be paid in full before test day. They can be submitted at the office or to the skater’s coach.

STAR 6 - Gold Tests are evaluated by qualified Skate Canada evaluators and take place on designated Test Days. There are several of these throughout the year, and take place during the daytime, not during regular session times. Skaters are notified by their coach at least 1-2 weeks in advance once the skater is ready to try a test. 

Skaters must wear appropriate attire for skating tests. See your coach for guidance on testing attire. 

How to Submit a Test Assessment

Your private coach will determine when you are ready to take a test.

STAR 1 to 5 Tests, your coach will assess you during your regular session. Your coach will provide you with a payment Test envelope, which must be paid prior to the test assessment.   

Star 6 to Gold tests, coaches are responsible for letting the Test Chair know that you are going to be taking part in the Test  Day two weeks prior.  You will be provided with a test envelope and the amount of the fee, and the time for testing a few days prior to the test day(s).

The Club Test Chair will process the applications and fill out a test sheet for your skater. The Club Administrator maintains a record of all tests attempted and passed by our skaters. The Club Administrator also sends the official records and Test fees to Skate Canada. 

Test Fees: Skate Canada fee of $12.00 per test tried in addition to:

• Dance $20.00/test
• Artistic $20.00/test
• Skill $30.00/test
• Free Part 1 $30.00/test
• Free Part 2 $20.00/test

Do you qualify as a Guest Skater?  

Any skater who is not registered for a specific session day and time but plans to skate, is considered a guest skater. Skaters must be registered in the CURRENT ASC session (Fall, Winter, Spring) or with their home club in order to guest skate during that session. Sanctioned ASC alumni skaters are exempt from this policy and may skate if space is available. Both skaters of the Aurora Skating Club and skaters from visiting club must be qualified for the session in which they plan to skate.  Skating down one level is permitted; however, skating up from your qualified level is NOT permitted under any circumstances. 

How do I arrange to guest skate?

Visiting Guest Skaters must contact the Office Administrator to make arrangements. Home Guest Skaters communicate with their coach to arrange guest skate request. Their coach will contact our office administrator at least 24 hours prior to request their planned skating session. Not doing so will risk being refused access to the ice surface. For reasons of safety, the coach must ensure that there is enough space on the ice for guest skater and ensure that they will be skating at a level appropriate for their skill during your requested time slot.

Before you get on the ice...

All pre-approved guest skaters MUST sign in with their coach at the AFLC. Payment must be made prior to going on the ice. Guest skater fees can be paid either on-line or cash with a guest skater envelopes (available outside the office door).

Please note this important information:

• Skater must be a current Skate Canada Registrant in good standing
• Guest skaters are limited to ten (10) visits during the 2025-2026
  • (2) Fall | (6) Winter | (2) Spring
• ASC home club skaters may request their music once while skating
• Visiting Guest Skaters cannot be guaranteed that their music will be played. 
• Home Club Guest Skater Fee: $26.00/per skater/per session
• Visiting Club Guest Skater Fee: $28.00/per skater/per session 

The Aurora Skating Club is a not-for-profit club, volunteer-run organization.  In order to ensure that our club can offer the best programs at the most economical rates AND run FUN events for your skater(s)
we need your help!

Getting involved with the club is a great way to actively participate and contribute to your skater(s) activities and will help you understand the skating programs and their development. It's also a wonderful way to meet skater's parents and develop new friendships. 

Areas of commitment are: 

• CanSkate check-in and name tag distribution for the first week of each new session.
• Ice Show; on the year that the ASC runs an Ice Show at least one parent of participating skater(s) is required to volunteer for the Ice-Show in a position of their choice.   
• Executive Board of Directors; we encourage all members to attend the annual AGM and potentially become part of the Board.
  • The Board meets once a month for approximately 1 to 2 hours.      

• Athletes under 26 and parents of athletes under 18 years of age must confirm that they have reviewed the Government of Ontario Concussion Awareness Resources and Skate Ontario’s Concussion Code of Conduct for Athletes and  Parents/Guardians prior to registration and/or on the first day of skating.  

CODE OF ETHICS as directed by Skate Canada - August, 2017  

Skate Canada is committed to ensuring that all skaters have the opportunity to participate in a safe and welcoming environment that is encouraging and promotes their overall development.

Parents have an enormous influence on skaters’ experiences in the sport. The quality of a skater’s experience is determined by their relationships with parents and the manner in which parents conduct themselves in the Skate Canada environment. In this code “parents” shall refer to “parents and guardians”. This code applies to all parents who are members of Skate Canada or have children who are members of Skate Canada. Parents shall abide by this code at all times while participating in any Skate Canada club or school, competition, or activity.

Purpose

The purpose of Skate Canada’s Code of Ethics is to outline the organization’s expectations and guiding principles for appropriate decision making and behaviour.

Scope

This code of ethics applies to all skaters, officials, coaches, employees, board members, volunteers, alumni, and hall of fame members of Skate Canada and its affiliate organizations. This code of ethics also applies to parents and guardians who participate in and observe related activities.

        Code of Ethics

1. I will conduct myself in a manner that is of the highest standards, follows Skate Canada’s vision and mission, and is athlete-centered.
2. I will treat all people with respect, dignity, and sportsmanship.
3. I will act on the belief that the athlete as a person is more important than their success or my success in the sport.
4. I will conduct myself professionally during all interactions in and surrounding Skate Canada activities.
5. I will use positive discipline that includes setting fair rules, listening, problem-solving, encouraging, and being a good example. I will not use harmful methods such as but not limited to hitting, name-calling, yelling, or using insults, intimidation, or rejection.
6. I will disclose any conflict of interest and not allow myself to be influenced in a way that could conflict with the best interest of the organization or the organization’s reputation.
7. I will not engage in behaviour that is intended to wrongfully manipulate the outcome of a competition or test.
8. I will respect the coach/athlete relationship and will not solicit the athlete/s of another coach.
9. I will never engage in any exploitative, abusive, or corrupt relationships. I will always act in a kind and judicious manner.
10. I will support an inclusive sport for all, regardless of race, ancestry, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability or any other ground of discrimination prohibited by human rights legislation.
11. I agree to follow the ISU’s Code of Ethics at all hosted and non-hosted ISU events.
12. I agree to advocate and practice the principles of Safe Sport.
13. I will not participate in activities that are abusive or criminal. I will also not participate in activities that disrespect human rights or that risk the reputation of Skate Canada.
14. I will adhere to all federal, provincial, municipal, and host country laws.
15. I will notify Skate Canada if I face any new related criminal charges, ongoing criminal investigations, convictions, or bail conditions.
16. I will not use my power or authority in an attempt to coerce another person to engage in sexual activity or to participate in unethical and/or criminal activities.
17. I will not in any way behave sexually with children or youth. This includes but is not limited to the use of sexual jokes, language, and/or names; participation in sexual touching and/or exploitation; the use of, reference to, or participation in pornography.
18. I will not participate in any form of bullying, harassment, discrimination, physical or verbal abuse, neglect, intimidation, or exploitation.
19. I will not use technology or social media to disrespect or exploit others.
20. I will not abuse or exploit children or youth in any way and will immediately report to the appropriate authorities and Skate Canada (safesport@skatecanada.ca) if I see or suspect anyone else doing so.
21. I will not possess, use, or promote the use of illegal substances or performance enhancing drugs.
22. I will follow all of Skate Canada’s by-laws, policies, and rules and commit to reading all amendments and updates at the time of registration and throughout the year.
23. I will not attempt to cover up or conceal any conduct of an individual that is, or may be, in breach of this Code and will report any violations.
24. I will fully cooperate with Skate Canada’s investigations.
25. I understand that a violation of this Code on my part may be subject to disciplinary action up to and including expulsion from Skate Canada.

The above commitments constitute Skate Canada’s Code of Ethics, Created: 08 August 2017

AURORA SKATING CLUB CODE OF CONDUCT 

Purpose

The purpose of this Code of Conduct is to outline the expectations of Aurora Skating Club Inc. (ASC) with regards to providing a safe sport environment in which all individuals and groups are treated with respect and dignity in an environment valuing diversity, equity, and inclusion. All individuals will be aware that ASC is instituting a zero-tolerance policy at all times, with the expectation of appropriate behaviour consistent with ASC’s Vision, Mission and Values.

Application

This ASC Code of Conduct applies to all stakeholders, which is defined to include, but is not limited to: Members of the ASC Board of Directors; ASC committee members; ASC staff, all ASC member coaches; volunteers, all athletes registered with ASC, all parents and guardians of those ASC athletes and all ASC consultants and contractors (Stakeholders).

The application of this Code of Conduct extends to all ASC business and activities including but not limited to its office environment; meetings; competitions and practices; training camps; tryouts and travel as a member of an ASC team or on ASC related business. This Code of Conduct may also apply to activities outside of those listed if there is conduct that is deemed, at the sole discretion of ASC, to be detrimental to the image or reputation of ASC and/or its Stakeholders. This Code of Conduct has been written to compliment the ASC Social Media Policy. With respect to social media activity, both documents must be applied in the appropriate context.

Responsibilities

Stakeholders

It is expected that all Stakeholders have a responsibility to:

             a)      demonstrate respect to all individuals and groups, which includes:

                                i.      acting, when appropriate, to prevent or correct practices that are unjustly discriminatory;

                               ii.      demonstrating the spirit of sportsmanship, sport leadership and ethical conduct;

                             iii.    avoiding public criticism of any Stakeholder and, when necessary, use appropriate channels to      communicate concerns;

                              iv.      ensure the adherence to the rules of the sport;

                        v.             refrain from any behaviour that constitutes harassment, where harassment is defined as negative comment(s) or conduct directed towards an individual or group which is offensive, abusive, racist, sexist, degrading or malicious as defined in the Skate Ontario Harassment Policy;

                             vi.            respect the property of others and not willfully cause damage;

                             vii.           adhere to all federal, provincial, municipal and any applicable host country, laws;

                           viii.         comply at all times with ASC by-laws, policies, procedures, rules and regulations as adopted           and amended from time to time; and

                               ix.          promote the sport of figure skating in a positive and constructive manner.

ASC

ASC is obligated to:

a)      ensure that all athletes and coaches participating in their programs and sanctioned events are registered with Skate Canada;

b)      ensure that volunteers, as appropriate or required, are registered with Skate Canada;

c)      enforce ASC’s Dispute and Discipline Policy and Procedure to deal with general disputes and complaints concerning registrants and coaches within ASC; and

d)      conduct the organization.

Board and Committee Members

Board and committee members are obligated to:

a)      be familiar with ASC’s Vision, Mission and Values;

b)      be familiar with ASC’s By-laws;

c)      be familiar and comply with the legislation and government policies under which ASC is governed including the Ontario Not-for-Profit Corporations Act;

d)      be aware of any conflicts of interest and place the interests of ASC ahead of any interest they may have in any individual or organization;

e)      respect and support all decisions made by the Board/committee whether or not they may have had a dissenting opinion;

f)       unless otherwise authorized by the Chair or Board of Directors of ASC, refrain from speaking publicly in a manner which may be perceived as a formal representation of the organization;

g)      maintain confidentiality on all matters discussed during meetings (including votes) except as disclosed in the minutes of any such meeting or as otherwise made public; and

h)      not engage in activities or accept appointments or elections to an office in any organization whose activities are likely to be in conflict with ASC.

Coaches

Coaches are obligated to:

a)      be familiar with and conduct oneself in accordance with the standards of Skate Canada and accept responsibility for delivering coaching services in a safe and professional manner;

b)      maintain membership with Skate Canada;

c)      be familiar with and abide by all on-site security protocols;

d)      at all times, accurately represent one’s technical, education and professional credentials and resumes;

e)      negotiate all contracts with ASC accurately and in good faith and invoice only for services rendered (not anticipated);

f)       understand that a coach becomes the base coach of an athlete from the moment that an athlete contracts with a coach, whether individually or in a group and that other coaches must initiate discussion about an athlete’s training only through the base coach – a coach may not solicit or cause an athlete to be solicited;

g)      respect that a coach may respond directly to athletes or parents/guardians who approach them to inquire about their services, experience, qualifications and philosophy/methods;

h)      respect the fact that an athlete/parent/guardian has the right to contract services of another coach to replace or supplement an athlete’s instruction;

i)        be a positive role model and demonstrate the characteristics of respect, courtesy, honesty, integrity, fairness and dependability;

j)        encourage skaters to learn and uphold the rules of the sport;

k)      maintain the best interests (including physical and emotional) of each individual athlete at all times and not disadvantage one skater to promote another;

l)        communicate regularly with the skate and their parents/guardians with regards to realistic goals and progress as well as any other matters concerning the skater’s participation in the sport; and

m)   participate in any self-promotional activities that do not violate other clauses of this Code of Conduct.

Athletes

Any athlete representing ASC on a team or in a competition or other activity shall:

a)      report in a timely manner, any injury or medical condition that would affect their performance or ability to compete, travel, or train;

b)      appear on time, well-nourished with clothing and equipment as required, in order to participate to the best of their ability;

c)      accurately represent oneself when applying for entry to a competition, training camp or other activity;

d)      dress in a presentable manner representative of ASC, the focus being on neatness, cleanliness, and discretion. Designated clothing, if applicable, must be worn when travelling to and from a competition; and

e)      athletes shall keep confidential any such information about fellow athletes or others gained through skating activities.

Parents/Guardians and Spectators

Parents/Guardians and Spectators should:

a)      be respectful and supportive of all athletes, coaches, officials, volunteers and staff;

b)      accept and respect the decisions and judgments of the officials and encourage athletes to do the same;

c)      encourage athletes to obey all rules and regulations, have respect for others and resolve any conflicts in an appropriate manner pursuant to the Dispute and Discipline Policy and Procedure;

d)      stress the importance of participation and remember that athletes are involved for their own enjoyment and development and not for any other purpose; and

e)      maintain a supportive and constructive atmosphere for other Stakeholders.